Shop Clues — not refund my payment money.& only cheating me

Address:

Chittorgarh, Rajasthan

i had been sopping SAHARA INDUCTION COOKER at shop clues confirmation order no[protected]. on DATED-27-NOV 2014. When i found product. this product was DEFECTIVE recently i informed customer care.C .care tell me Return request for your order 27867885 for Sahara induction cooker has been received on dated-3-DEC-20147& Return request approved dated-8-DEC-2014. C.care informed me my team will receive defective product your's home. After some days i call C.care he tell me AREA PIN- 323307 is not provided my service . So please You send DEFECTIVE PRODUCT & given address.I had send def. product by DTDC COURIER&CARGO LTD. on dated- 13-DEC-2014 When reached d.product Shopclues team refused to receive this product after some days D.product return at my home. Then i contact shopclues care team about this matter they are not solve my problem & producing the confusion .I had spend allready Rs-998.0 ON PRODUCT + 460.0 ON COURIER +approx 150.0 ON PHONE . All details i given to shopclues team. I did not return product only shopclues pay my payment & courier charges. When i contact customer care . Customer care take very very long time & becomes spend extra west money. i have given all suitable proof but shopclues team changing each statement.