ShopClues.com — Damaged television

Syed Masroor Karim

from Pune, Maharashtra

Address:	Dhanbad, Jharkhand, 826001
Website:	www.shopclues.com

I have received damage product on dt 12th nov 2014.the product is SAMSUNG LED TV(40)inch [protected]@Thirty thousand five hundred thirty eight, rs30538.I have logined for the return request but the shopclues is not taking any action against it, one month has been passed, i am full tensed, , , i belong to low family, , please look after thisss, , i well be fullyy thankful i[censored] do the needfull..pleasee look after thiss shopclues is totally haeassingg mehh, , , please look into this

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Dec 01, 2015

Updated by Syed Masroor Karim This is with regard to the orderDiwali offer Samsung LED (40 ) 101.6 CM Full HD Flat TV J 5100 series 5. I placed for with the order id : 74302523 on 02 Nov 2015, 08:50 PM.I received the product on 12-Nov-2015 and found it defective & broken condition. I have filed a return request to refund my money on the same day 12-Nov-2015 for the above order, My Complain Ticket no is 5083366 but I did not receive the refund yet. Instead of refunding back the amount, . Everytime I call customer care, I get the same response that they will resolve the issue within 48 hours but still my issue is not resolved and 19 days are gone. Please help me to get my money (INR 30538) back.