ShopClues.com — defective product

Address:122001
Website:www.shopclues.com

I purchase a ivoomi me1+ mobile from shopclues on dt: 30.08.17 and i received the courier on dt: 02.09.17 when i open the packet and start my mobile then display was not worked at that time. Then immediately i requested to shopclues to return or replace my mobile but they tell to go to service center of ivoomi
I purchase a new mobile then why i service my mobile. It is refurbished after servicing. Now i want to replace my mobile or refund amount rs. 4700/- to my account. We also call to customer care service but not good response i get from customer services
My mobile order detail is attached with complaint.
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Comments

The Nokia E 63 mobile given by shopclues is not working properly.sometimes it has been switched off.keypad seems very old. Volume is too low to hear the ring tone and can't hear when makes a call.

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    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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