[Resolved]  ShopClues.com — faulty item delivered and cheated me, customer support is too bad.

Address:

Surat, Gujarat

faulty item delivered and cheated me, customer support is too bad. Order Date and Number:-10 Oct 2014, 11:05 PM 22585281 Product Name:- Aluminium Casing POWER BANK 10400mah For XIAOMI Samsung Mi3 POWERBANK SILVER OEM (QTY:1) Return Number and Date:- 508965, 18 Oct 2014, 08:04 AM Status :- Return Rejected by Merchant requested sir/mam, i order this product(as mention above) from shop clues. it is totally worst product. 1. they game wrong Color product. i ordered silver they gave me golden. 2. According to their specification product capacity is 10400 mah so, 2000 mah mobile should charge for at list 5 times but i am not able to charge even 1 time full charge sometimes it charge 3 times but most of the time it charge only 1 time. i delivered this product on 15th oct and Return and Refund is requested by me on date 18 oct but it gives the status that return is rejected by merchant. i tried lots of time to call the customer care phone number but not able to contact them.Really very poor service from shopclues. Very Disappointed. I haven't paid a money for such type of faulty product. waiting for Positive Action