ShopClues.com — I have not received the product till now even status is showing delivered.

Address:	Varanasi, Uttar Pradesh, 221001
Website:	www.shopclues.com

Hell Sir, My name is Anjali Verma residing at Varanasi.
I ordered a mobile phone (Motorola Moto G 3rd Gen) via Shopclues.com and paid online by internet banking. The delivery date was 12th May at that time. But till 25th May, I didn't got the product. On evening, an e-mail was came from the company that my product has been delivered, but actually it was not. I made complaint for this to company that I have not received the product till now even status is showing delivered. They assure me to help but till now they not calling me or helping me. Even, they give me the phone number of courire who was about to deliver the mobile phone, but when i am calling the courier, he cut my phone call.
I ordered first time from Shop Clues and they failed me and defalcated my money.
My Order No. is
91206762 = Motorola Moto G 3rd Gen
91509622 = Motorola Moto G 3rd Gen Back Transparent Cover.
Both are showing delivered, but it has not been delivered yet.

Please note my complaint and help me to recover and refund my money and take necessary steps for these type of Bogus & 3rd Class Companies.

Thanking you
Anjali Verma
Varanasi