ShopClues.com — I recently purchased a sony bravia tv with 92% (Order[protected] offer shown (Given) in shopclues online site.

Address:500089
Website:www.Shopclues.com

I recently purchased a sony bravia tv with 92% offer shown (Given) in shopclues online site.. As they said there is no cod on this product.. So i chose my credit card to purchase the product.. So i completed all the formalities to purchase the product and placed the order on 29th september.. Then i received mails that i got placed and order has been confirmed and will be delivered on 7th to 11th of oct 2016 after 2days i called shopclues customer care and asked for the confirmation and they confirmed the order and said to be delivered as scheduled.. But suddenly today i. E 4th oct 2016 they sent a mail saying order has been cancelled and money will be refunded on oct 24 like dates.. No my question why did shopclues kept that price and gave 92% offer on d product which is good condition. Now why shopclues cancelled the order without intention.. Is this a new way playing with customers feelings? Is this a new way making customers fools.. What ever the reasons you have.. But you should serve the customer as promised.. Now i have to pay intrest for deducted amount from credit card.. And your plan to show funds in your account you give huge offers to customer attract and when they placed order you will get money and show your balance in market then suddenly cancel the customer order and make customers disappoint and fool them finally.. I need shopclues ceo and founder mail id's.

If the action is not taken then i sue on your company and write a mail to your ceo and founder..
I also use social media to convey my issue.
+1 photos
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information