ShopClues.com — Lg gl-m292rpzl 258 l frost free double door refrigerator order no. 83234532 not received

MILIND CHOUDHARY

from Delhi, Delhi

Website:

www.shopclues.com

On 24th jan 2016 we had ordered an lg refrigerator on shopclues.com they gave us last delivery date on 3-4 feb 2016, but we didn't receive delivery so we gave a call to them so they told us that till 8th feb, 2016 our order 83234532 will be delivered positively but on 8th, feb, 2016 we didn't received our product.
Then after I have called several times but they were saying that give us 48 hrs to deliver the, so we cooperate with them but they were saying regularly same answer. One day we said them that if they will not give our order so we will case on them in Consumer Forum, so on 17th feb 2016, we received their email that the product is delivered to our shipping address, but we have not received our order till now. they are giving fake message again and again that product is delivered. I'm very frustrated.

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ShopClues.com customer support has been notified about the posted complaint.

Feb 22, 2016

Updated by MILIND CHOUDHARY As per telephonic assurance from shopclues representative on 20.02.2016 it was assured that delivery of my product order no. 83234532 shall be made on 22.02.2016 positively. But the same has not been delivered as yet. It shows gross deficiency in service and unfaire trade practice on their part. for which they shall be held liable. This pls. note.