[Resolved] ShopClues.com — money refund | |||
Dear Sir, Order no. 23469807and return id 550297 the product hand they hand over to the Aqua dropas been handover to the Shop clues on 121.Nov.2014at 11.20 am) .I return the product at time but you cant return my refund amount!. when you return my amount I have also written so many complaints to you . Even customer care no also not connecting, it is fraud company and dont purchase any product from shopclues. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I Completely dissatisfied with your delayed response and poor service. Almost after 45 days you came back by saying that you cannot deliver the product.
I've ordered the product[protected] on 5th Nov 2014 and it is supposed to be delivered on 14th Nov 2014. As its not delivered on time I've raised a complaint (Ticket number[protected] and I wrote many mails to your customer care asking for the status of my product, every time I used to get reply by mentioning "We closely working on that we will get back you soon”.
Even I've wrote a mail to the respective courier (Dot zot) asking for the status). Please refer their response.
Thank you for contacting Dotzot Support.
We regret to inform you that the Shipment (AWB Number[protected] is not physically booked with Dotzot. You will receive your refund amount.
Kindly contact shipper for further assistance.
Sincerely,
Customer Service - Dotzot
Ph No:[protected]
Finally I've wasted my time by doing this exercise with shop clues online shopping. Going forward absolutely am not interested to use your service as well, I will not let my network use your service.
If you cannot able to provide the product on time then please inform the customer at the earliest don't waste your time as well as customer time. This will definitely effect on your business..
NOTE : I don't need any clues bucks. I want my money in my account as soon as possible.
Hope I made my intention crystal clear!!!
Thanks & Regards
Syed Sultan Ibrahim
[protected]
I've ordered the product[protected] on 5th Nov 2014 and it is supposed to be delivered on 14th Nov 2014. As its not delivered on time I've raised a complaint (Ticket number[protected] and I wrote many mails to your customer care asking for the status of my product, every time I used to get reply by mentioning "We closely working on that we will get back you soon”.
Even I've wrote a mail to the respective courier (Dot zot) asking for the status). Please refer their response.
Thank you for contacting Dotzot Support.
We regret to inform you that the Shipment (AWB Number[protected] is not physically booked with Dotzot. You will receive your refund amount.
Kindly contact shipper for further assistance.
Sincerely,
Customer Service - Dotzot
Ph No:[protected]
Finally I've wasted my time by doing this exercise with shop clues online shopping. Going forward absolutely am not interested to use your service as well, I will not let my network use your service.
If you cannot able to provide the product on time then please inform the customer at the earliest don't waste your time as well as customer time. This will definitely effect on your business..
NOTE : I don't need any clues bucks. I want my money in my account as soon as possible.
Hope I made my intention crystal clear!!!
Thanks & Regards
Syed Sultan Ibrahim
[protected]
actually yesterday i booked LED Bulb 5 Watt White (Set of 3 pcs)
through online net banking.my money is cutted from my account.
but in order status shows order CHECKOUT INCOMPLETE.when i get my refund money.
MY ORDER NUMBER: 38806349
MY TRANSECTION NUMBER: IG00QFHDO9
through online net banking.my money is cutted from my account.
but in order status shows order CHECKOUT INCOMPLETE.when i get my refund money.
MY ORDER NUMBER: 38806349
MY TRANSECTION NUMBER: IG00QFHDO9
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.
Regards,
ShopClues Support!