ShopClues.com — payment debited but order was not conformed

Website:

www.shopclues.com

This is Chaithra girish, ordered a mobile in shopclues ordre no[protected] & paid Rs1113 by airtel payment bank transaction id [protected], Amount was debited but ordre not conformed. Then i got a mail for re-payment for same order and i paid again transaction id [protected] that order was conformed and got the product too.
But here, what i paid in frst time payment (txn no [protected]) that was not refunded till now. Please verify the details what i giving here and solve the problem.