ShopClues.com — Poor service and Pathetic response

Address:Hyderabad, Andhra Pradesh

Hello Team One of the Pathetic Shopping website earlier i have order number 16355875 which was ordered on 7th July and wrong product was given that too after 20 Days. Here i have given ordered with Order number # 17901979on 4th August and schedule delivery date is 12th August and current status is Ready for Dispatch. Couple of times i have raised query with SHOP clues that the tracking number given is wrong and could not track it online Courier Name : blue dart AWB Number : [protected] Shipping Date : 11 Aug 2014 But ticket was closed without proper justification. Yesterday on 19th I got mail stating Shipped Untraceable, by seeing all people's response i can say this will be my last order in Shopclues.
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Dear Rahul,

Based on your concern, it is clearly mentioned on the product page that 'Multiple designs / printed patterns of mugs are available. Design will be sent as per availability'. Failure to which we are not able to provide you resolution towards your query.


Regards,
ShopClues Support!

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