ShopClues.com — Product not delivered in time and unable to track the shipment either

Address:

Mumbai City, Maharashtra

Hi, This is regarding the order from Shopclues.com (order no .[protected] and Bluedart Tracking no. [protected]. After the world class customer support offered from your end (hope you understand the sarcasm) and getting no reply after complaining thrice, all I got was these ticket number for complaints- 2719413 & 2755105. I thought since you guys are so tied up doing I don’t know what, I contacted the bluedart directly with the tracker number and order number. Turns out – the number you provided isn’t there on the system at all; that means the number is incorrect – which I believe is not the case. So only conclusion I get to is that it is not yet shipped. All I need is the estimated time and date of delivery, though you state that the product will be delivered by April 29th (FYI today is May1st) – is it too much to ask from world class customer support or they are too busy raising complaint ticket numbers which are never addressed. Hope atleast now the required steps are taken... Regards Hemant Pawaskar