[Resolved]  ShopClues.com — product return approved and then falsely cancelled

Address:Mumbai City, Maharashtra, 400034
Website:www.shopclues.com

I had purchased laptop fordable table from this site which they delivered on 13th evening.

Bcos i was not foldable i requested return which they accepted and sent me a msg that pick up initiated. On 17th a man came at 11am and picked up the table in a box.

Later on same man came in the evening around 5pm & returned the box saying he is unable to find the code to which it has to return. Tht time my mom was alone at home, she did not understand wat he said & took the box.

Later at night when i learnt abt bizzare incident of pick up guy returning the product. I logged on shopclues site to & saw they canceled the returned stating customer refused to return the product. And the status was "return complete"

This people are using fraudulent technique to dump things to the customers. We have not refused to return but company played game with us.

Pls bann this site. They are looting us.

Order id:[protected] return id:5782260
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Aug 31, 2018
Complaint marked as Resolved 
Hi After lot many follow up they have reverse picked the item and given the refund.. Thanking u..
ShopClues.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir myself Joseph Dongre recently joined the shopclue I was asked to give 12300 and I have given it please do give my gift soon possible or I will complain in police station
I order couple tshirts order id is[protected].
And now it is delievered on 19 feb 2018.
So i does not want the product on 19 feb.
Because i want my order delievered on 13th or 14th feb.
I cant take my product on 19 feb.
I want to cancel my ordee but the ordered is shipped and is come on 19th feb.
My freecharge account [protected] transection id jKYUrCml3cxnfw[protected] order id[protected] amount debit 577rs

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