ShopClues.com — Received wrong product

Address:560100
Website:Shopclues.com

Hi.
My order nu[protected] received on 27.03.2017. Instead of zen admire glow received wrong product zen admire curve. From that day i am trying to call customer support but no response.
I want to return this product and i want moner back. Rs 2849.
May i knw the procesure for return and refund.
Even i hav written mail to [protected]@shopclues.com
I need reply for that. If ther is no reply i may register complaint against shopclues in consumer court.
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ShopClues.com customer support has been notified about the posted complaint.
Mar 28, 2017
kannu punj's response
i had ordered the new relacement battery for micromax euphoria...but you sent lenovo's battery...however i compromised with it ...but i had worst experience after using it...even the size of batttery is small to be comaptible for my handset...please replace it !!! it was my first experience with shopclues...i dont want it to be my last experience with you...replace it as sooon as possible nd call me nd pls do let me know about the replacement procedure...contact :[protected], [protected] email: [protected]@gmail.com
Apr 05, 2017
Updated by Yeshu18
Wrost customer support ever seen before. I hate shopclues products n services. Really fedup calling customwr support Number but no response. Very bad team
Complaint comments 

Comments

I have ordered about micro max battery but they delivered me the wrong battery which is not suitable for me it is worst expirence with u please change my batery as soon as posible other wise i will go to court
Shirt color is not match by your advertisement via facebook... and also the printed color are not perfect... the color is already fade by my nail... so what happend after wash ... i don't know...
Order No.[protected]
Refund Id : 11023424
I have not yet received my refund amount of Rs.1979/- from ShopClues.
When will I get my amount credited into my Bank account.
Biro's, , Yes lot of them are suffering with shopclues.com, will FORM AND GATHER AS A COMMUNITY TO ANTI SHOPCLUES.COM. E- COMMERCE SITE. WE ALL FORM AND PUT A CASE ON THEM IN CONSUMER COURT.eVEN I TOO FACEED LOT OF PROBLEM. WHAT DO YOU SAY GUYS.

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