ShopClues.com — Refund my amount

Ravikumara.R

from Bengaluru, Karnataka

Address:

560095

I need to know the reason for the money withdrawal from my account (Acc.No: [protected]) in Federal Bank on 2016 August 18th. On that day, Rs.21990 has been debited from my account by CITRUSP SHOPCLUE without any notification. I have contacted my bank executives and they have no idea regarding the debit and they advised me to contact Citrus Payment for further clarifications. So could you please tell me the reason for this withdrawal. And I request you to refund back Rs.21990 to my Account.

Please find the attached copy of bank statement and police FIR copy.
I register a complete in koramagala, Bangalore police station and bank but I did not get any reward and response in bank
.
All details:-
Transaction Type Sale
Status Success
Date[protected]:28:10
Merchant Txn Id 97348725
Citrus Txn Id CTX[protected]
Last Modified[protected]:29:00
Amount 21990.00 INR

Thanks&Regards
Ravikumara.R
[protected]

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ShopClues.com customer support has been notified about the posted complaint.

Oct 18, 2016

Updated by Ravikumara.R This is informing to you my amount has been transaction I think it's frauded. Please check & return back my amount Rs-21, 990.

Nov 02, 2016

Updated by Ravikumara.R I register a complete but I did not get any reward and response from
your site I communicate with your agents...sending them almost 5emails
but no reply please my amount refund Rs-21, 990.00.

Nov 13, 2016

Updated by Ravikumara.R Sending them almost 5emails
but no reply please my amount refund Rs-21, 990.00.