ShopClues.com — Shopclues not delivering product and not refunding for a month

Address:600041
Website:Shopclues.com

I placed a order for Samsung 55' TV on Sep 30th. My order was cancelled by shopclues saying courier cannot deliver product to my location on Dec 17th. I am living in Chennai, Thiruvanmiyur. How can this location be non-deliverable and also i have received a lot of products from shopclues before to this same address.

They cancelled the order on 17th and still they are not providing refund back to me. Their response is the product has not reached the warehouse yet. If the product cannot be delivered to this address then how and where did they sent the product through courier. Its almost a month, still they are not delivering the product and not providing refund.
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
Oct 25, 2016
Anuj kumar kanojiya's response
pls contact this number [protected] /[protected]
Complaint comments 

Comments

Ordered a Gym 100 kg set, but shopclues delivered a very defective product.
After placing request for return of product, no one is responding and giving appropriate solution for it.

Trimmer machine ke alawa saab kuch hai ...trimmer machine nhai thi, plz return karwa de.. yese to pahle kabi nhi huaa hai maine kitni side se mangaya hai pehli baar shopclues se mangya tha so pls return this product

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information