ShopClues.com — Wifi Router

Address:	122001
Website:	Gurgaon

I had placed an order for “Binatone WR3005N3 300 Mbps Wireless N Router(White)” Code[protected], on 25 Sep 2016. The item was delivered to me on 02 Oct 2016. After receipt, when tried installing the same for my Airtel Wifi connection, the technician informed me that this is a router and for Wifi, one requires something called ‘router with ADSL’. I immediately put up a request for return of the item. However, I am told by Shopclues that this item cannot be returned as the item delivered is the one which I asked for.

I had ordered the item on my faith in online shopping and sites like “Shopclues”. Due to the faith, I did not check the conditions for return, assuming that all item purchased online are returnable. Due to faith, only I made the payment in advance and did not even opt for ‘Cash on Delivery’. Now I am stuck with a router, which is of no use to me and lost my money also.

Can Shopclues help me!!!