Submit a Complaint
Online Shopping
ShopClues.com

ShopClues.com — Wrong product delivered now no replacement given

I have order udv with green label edt they delivered blue i have returned product but now they are saying product out of stock they can't deliver but i had purchased when sale or during diwali festive offer now udv product price hiked so why should i suffer i have ordered or they accept order when product was available than why they delivered wrong variant
I want same variant they refuse... What to do
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
Nov 02, 2016
Updated by [email protected] I had order UDV green best of edt but they delivered blue edt so I asked for correct one to deliver but they told not available after I return wrong product received they are ready to refund money and meanwhile price of product increased .not my fault even I offer deliver me other available variant but they refuse to take and told to give fresh order but price increase so why should I pay more ...how to sort this out
Nov 03, 2016
sjlnyk's response The products online which i am booking and received product are not same looks and products are very poor quality.

I want to return the products.
Complaint comments 
3 Comments

Related ShopClues.com reviews

[Resolved]ShopClues.com - Refund not process yet[Resolved]ShopClues.com - Refund on hold of order id 213286272[Resolved]ShopClues.com - Pending Amount and Re-Active My Seller Account[Resolved]ShopClues - Order canceled but money not refunded[Resolved]ShopClues.com - Shopclues not returning money.
View all 6999 ShopClues.com Reviews

Comments

Onlineclues return my order of cin594933

I have received a wrong colour and incorrect quality product. Hence i placed a return request for this product through email. But not recived any acknowledgement for my return request and also i tried to call [protected]/39 many times but continuously getting only busy tone only.

Reply
[protected] order placed 2 days back
online payments done

no response after that
very poor
pls contact me on [protected]
Reply
Sir/Madam,

Two products of mine shipping via bluedart are returned. No one informs me when my product has reached the courier office but suddenly mail comes saying your product is returned.
What is this??? Please look into this matter as soon before diwali.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    View all 6999 ShopClues.com reviews & complaints
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information