ShopClues.com — Damaged product/ return rejected by merchant

Address:	Cachar, Assam, 788001
Website:	shopclues.com

I ordered an samsung 20000mah power bank from shopclues. (Order id:[protected]. I received the product with manufacture defect including physical defect and also not taking charge and all. The prouct so received is not original samsung powerbank as listed.
The product did not come in an company packing just the outer bubble wrap and the hard paper box. That very day (23/05/2016) i called shopclues and intimated about the same and also raised return request (Return id: 2850968) but even though i was tricked by shopclues and faced the loos
Insted of refund return rejected by merchant. I tried to contact them several times but their contact no was busy always.

I always buy online but really i have faced the worst experience ever. Shopclues is the worst site. Fraud.