[Resolved]  ShopClues.com — DOA

Address:	Amravati, Maharashtra, 444604
Website:	shopclues.com

R/sir

After launching a complaint to consumer forum. Today they gave a no.[protected], but this no is not working. Sir now what do i do?

Subject:
Value: doa
R/sir
My sister purchased a vodafone infinium z42 nova android mobile from shopclues.com on 02/02/2016. It has a problem of touch now. We send it to service center at tulsi softronics amravati. After 1 and half of month service center gave a doa certificate of special replacement and pack the mobile in a doa polythene bag. On 8th june i call to shopclues.com on [protected] they told me to send an e-mail to [protected]@shopclues.com with photocopy of doa and they will call within a 48 hours. Yet no call from them, when i call again they said that they received a mail but not received an attachment of photocopy of doa. I again sent mail with attachment of jpg and rar files. They are yet to respond. Please help us