ShopClues.com — NO Refund of My Money in Bank

Address:Nagpur, Maharashtra

Dear Sir, I bought a power bank from Shopclues.com on 04 Jul 2014, 09:31 AM Item Order no.16087413, OEM Samsung Universal 9000 mAh USB Extended Battery Pack ( Black or white) for Rs.875, which got delivered in poor packaging and in defective condition. on 6th Jul 2014 ( afternoon) . Soon i Lodge complaint with online support for refund in bank. this is their msg on 6th july"Your request has been logged with ticket number 923916, please use the same email for further communication. We try our best to get back to you within 2 working days." I packed the item with complete packing video and pics and as pr their rules.Then the pick-up service picked the default item : http://track.delhivery.com/p/[protected] tracking shows product delivered to them on 19 july 2014. After all these there is no mail no phones from shopclues.com as well as their site shows "Return Complete" .I got this mail : "Your request (#923916) has been solved. To reopen this request, reply to this email or click the link below:http://shopcluescom.zendesk.com/requests/923916 "My complain is i have not got my Refund in my Bank account yet :04-Jul[protected]Jul-2014) TO TRANSFER INB Shop Clues (Clues Network BILL_CLUES Payments MSBI[protected]IGW3753141 TRANSFER TO[protected] RS. 875.00Kindly Please Help this time & I promise next time none of my friends even my community won't buy a thing from shopclues.com scam !!! attached : Item shipped back in RMA provided by Shopclues
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Dear Paras,

We apologize for the inconvenience caused. As per our records, the refund has been already processed from our end. Please expect the credit within 2 weeks in your bank account.


Regards,
ShopClues Support!
Got 30-Jul[protected]Jul-2014) INB Refund of IGW[protected].00. Thank youStill i Won't buy anything untill and unless proper service numbers are available...very cheap site ... with no contact support.
Do not bye anything from shopclues. They do not refund customer money. fake promises. I didn't get my money back it has been 22 days passed. Unsatisfactory response from customer support.
G.Sreenivasulu
my email : [protected]@gmal.com

i already order below item

order date : 21 Jan 2015, 07:57 AM
order no. : 34119745
order item Ladies single Cardigan Plain Soft and Comfortable Acrylic Fabric (QTY:1)
Rs.201

i also sending amount in through SBI online account
amount also cut in my account
but present shop clues send me message order conformation

i already conformed

kindly check and conformed the above item and send my address

so please send my above items immediately
my mobile no +91 [protected]
any enquiry contact me my mobile number

thanking you

Shopclues.com — regarding order no. 45505201 (samsung mobile phone travel charger ) not working

i want to registered my complaint regarding your product which is not working whose order no. is 45505201 delivered on 14 april 2015 by delhivery ([protected])

i want my refund money back as i had returned the product price bet dark blue umstiched suit at Rs 333 order no.[protected]...as soon as possible i want ny money back..
I want my refund money back as i had returned the product priceof navy blue shoe of rupee 459 order no.[protected] as soon as possible i want my money back any how..
shalinee singh's reply, Oct 7, 2017
I got a message for my refund money bt..where have u transfer my money u have nt asked my account number then where have u transfer my money i need my money as soon as possible
i have not got my refund money nd i have paid u cash on delivery and i don't have my bank account so where have u transfer my refund since yesterday day onwards i was telling bt there was no reaction so i hope i should take a reaction i[censored] all think tht coustomer are dump thn its wrng i[censored] think i will nt take any reaction thn return my refund any how and now otherwise i will be complaining
I know u all will not take any reaction regarding us .So i have decided the shoe which i have return i wanted to buy that shoe only of size 8 i[censored] r failed to delivery then i will be complaining about this website
I m order in ShopClues one bag but my addres is wrog. Then i m cancell the. Order. But can't refund my money in my account. What we do.
ShopClues is aVery worst site .it's showing that money has refunded but it's not yet done.i'v been calling customer care even though no response . It's nearly 1 month since I cancelled my order no refund nothing

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