ShopClues.com — No status update

Address:

East Godavari, Andhra Pradesh

I ordered on 4th july 2014, I asked for a modification on 5th july 2014. Then meenakshi yadav from shopclues accpted my request and gave ordered no: "16763318". But they send same product which I dont want (sony kdl32w674a) Rs.37, 500. The product I order is sony kld42r500a, Rs.48, 000 approx. krishna thamang entered and sent me the wrong product on 24th july 2014. On the same day I contact shopclues customer care, then mr.samir said i've to return the product so that they can do further. Its been RETURN TO ORIGIN on 2nd aug 2014. From then onwards its been like to me. I ask to cancel and refund my money and in the mean while I make a new order of sony kld42r500a, Rs 49, 499 which I want gift to my brother marriage. that means my money Rs.86, 000 approx is with shopclues. They are not replying to my mails... Even from last 3days their customer care number is not working. If I wont get a reply with in 24hrs, I will file a case in court on shopclues.com for sure. Its not about money, its about people who are suffering from this website. Friends I hope you support me. Thank you, Rajdev.