ShopClues.com — order not receved it shows delivered

Address:

East Godavari, Andhra Pradesh

I had place an order on 09 Oct 2014, 05:58 PM order reference no. Is 22468321. Still I am not received the materials. This order is shipped Via Blue Dart.The tracking number for this shipment is [protected]. But this tracking no. Is Working. it shows not delivered in this tracking. I send a mail regarding this but I haven't receive any response.when I check my ordered no., The status is shown delivered shopclusorder information but I Haven't receive my item. I have all mails send by shopclue also.