ShopClues.com — Orders not delivered even after 40 days | |||
We have placed the following orders with Shopclues.com:Order # 11256149 & 11256151 on 16 Feb 2014.But we have not received the shipment till date. 1.To my emails and telephonic complaints on a daily basis, Shopclues.com continue to state that both the orders had been shipped by BLUEDART and got delivered to RICHER. 2.We had challenged their contention and clarified that NO SUCH person is with us and BLUEDART might have delivered the shipments to an unconnected address. 3.We have requested to arrange for a spot visit to the shipping address (by BLUEDART)for the proof of delivery to the RIGHT address. 4.In this process we have sent 28 emails and made 6 calls to SHOPCLUES (TOTALLY 128 MINUTES TALK TIME).But SHOPCLUES evades all and not interested in addressing the issue. 5.The act is illegal and we are planning to lodge a complaint with Cybercrime cell of Tamilnadu prior to approaching Consumer Court Of Coimbatore-Tamilnadu., for a FULL REFUND AND COMPENSATION. With this We submit the same for your perusal and follow up. Was this information helpful? | |||
ShopClues.com customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
I had sent a reminder as seen below:
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Apr 1, 2014 by User Shopclues Support
Dear Soundararajan,
We regret the inconvenience caused to you. We are coordinating with the courier partner to arrange the urgent delivery of your orders. Be assured of receiving the plausible resolution from us.
Regards,
ShopClues Support!
[protected][protected][protected][protected][protected][protected]--
I know pretty well that you are doing the same gimmicks for the past one month.Your company's integrity is also in question as your past CEO had been penalised in USA for his unlawful acts.
I NEED MY MONEY RETURNED ALONG WITH 300 CLUE BUCKS as charges for communicating till date.
QVALPRO SOLUTIONS
[protected][protected][protected][protected]--------
Apr 1, 2014 by User Shopclues Support
Dear Soundararajan,
We regret the inconvenience caused to you. We are coordinating with the courier partner to arrange the urgent delivery of your orders. Be assured of receiving the plausible resolution from us.
Regards,
ShopClues Support!
[protected][protected][protected][protected][protected][protected]--
I know pretty well that you are doing the same gimmicks for the past one month.Your company's integrity is also in question as your past CEO had been penalised in USA for his unlawful acts.
I NEED MY MONEY RETURNED ALONG WITH 300 CLUE BUCKS as charges for communicating till date.
QVALPRO SOLUTIONS
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+91 12 4441 4888 (Customer Support)
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Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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We regret the inconvenience caused to you. We are coordinating with the courier partner to arrange the urgent delivery of your orders. Be assured of receiving the plausible resolution from us.
Regards,
ShopClues Support!