ShopClues.com — very poor customer support by shopclus

Address:Kamrup Metropolitan, Assam

I have ordered 4(four) numbers of curtains (code: 2200070 ) vide order no 25454751 which is a part of combined order number: 25454739 @ Rs 1700/- on 2nd November2014 from shopclus. They informed that they have send the order via dotzot with tracking no[protected] . It is not delivered to me till date. Surprisingly enough neither shopclus nor Dotzot informed me regarding the status of my order, although I have write many a times to them. More over with the same order and against sub order no 25454759, I have ordered 4 more curtains, but I have to cancel the Items due to delay in processing .
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information