ShoppersStop.com Complaints & Reviews

Shopperstop is trying to send me an amount of rupees 3477.50, they have tried it twice through payu money .
I have no idea where the amount is going, it's not coming to my bank account .
Kindly look into it ....

I received it in broken condition. I have the snaps also of the piece just taken out from package....

I have purchased this perfume( Versace Dylan blue ) 200ml on 12th August 2021 from chennai shopper stop after using it for few days the smell doesn’t even stay. So immediately return the product to Riyaz the guy who sold the product. He has escalated this to his TL/manager and told in 2 days we will let you know.After 2 days none of them called me so I had call him he said that he’s yet to hear from his manager so he will update in few...

I have just bought two luxury perfumes- Choppard (lemon Dulci) and Hermes (Merveilles) and surprisingly both the perfumes seems to be fake to me. The reason I say this is because the scent doesnt stay longer than 5 minutes or may be less. ( which is unusual for these kind of perfumes) I am a black card customer and wouldnt excpet shoppers stop to keep fake products like these. I just bought these last week and have hardly had a chance to...

I have purchased eye liner from palasio mall Lucknow. But no one has checked expire date. Munufacture date was 2019 and best before use date was Feb 2022. Iam not getting 1 year .its so careless approach from your side.we r expending so much amount but we didn't get 1year date....

I had paid Rs 350 on 21.08.2021 vide cash Memo No 1372 Till No : 65503 Amount 350 Mobile No [protected] But when I am logging in using my Mobile no It says on Account exists...

I have purchased 1 product from Shoppers Stop Acropolis Mall Kolkata on 21st Aug 2021, I have paid double for this product, because of Swiping machine issue, after showing transaction declined, the amount got deducted from my account. I have checked with account teams of Shoppers Stop Acropolis Mall and they told they they received the amount 2 times and informed me that they will refund this amount(Rs.11245/-)
Today is 27th Aug, still...

My fiancée purchased Fossil Gen 5E smartwatch worth 18495/-INR from shoppers stop on 11/08/2021. However after making the purchase, we regretted making the purchase as it was not an informed decision by us and nor a great suggestion by their salesman.
I went to return the watch in original sealed untouched packing condition on 17/08/2021, to my surprise they said they don't have any refund policy and only do exchange, but arguing...

The police watch purchased from Amazon sold BT Shoppers stop.com(india) Limited, The police watch is not working, the Date Dial was not fitted properly in watch, the date dial came out and stuck in the corner of the watch, purchased in June-2021....

Hi,

I have paid INR 350 for shoppers stop membership but the same is still not activated. Following with (Jyoti -customer care executive) in Saket City walk Delhi since long.. Still not received solution.. Please look into this and confirm..

Mob no [protected]...

I had purchased a ladies top from ShoppersStop which I returned due to the size fitting. They initiated a refund, when I had asked for an exchange. The refund has not reached me. I didn't share my bank details so where did it go? I have tried calling the Customer Care, but they keep asking me to wait for 24 to 48 hrs. This has been going on for some days now. You don't expect such things from such a shopping destination. I am so disappointed...

I am tired of complaining to the customer care regarding exchanging a fake product they have delivered. I ordered RayBan sunglasses and got FAKE product with poor packaging.
First when I raised the issue, I was told the product will be exchanged however they have completed disagreed to exchange the product and moreover they are not even refunding back my money!
Pathetic customer care and no solution after sending so many emails....

My name - Bharat Sharma
Date of incident - 20 July 2021
I went to store and choose a Diesel watch DZ-4536. the price was INR 19495.
but the employee over there told me that, this watch is on offer and the New price are 13945.
I asked them to sell it to me. They made a manual bill with stamp. I went to carry cash. When I came back after 2 minutes. They say we got a call from office and this watch can't be sold...

Grievance

It is to bring in to your notice that we have purchased an item from shoppers stop, in which they have charged us with more than the MRP.
So, kindly seek into the matter or we can bring this information to consumer court as well.
Regards
Ankur Abrol
[protected]...

Dear shoppers, please stop buying things from Shopper's stop!
Prices may be higher in the original websites but it is worth spending that much money rather than being scammed by third parties like Shoppers Stop.
Bought Ray Ban sunglasses worth INR 5430/- and I got fake product. The glass of one side of the sunglasses fell off in less than a month! The box in which it came was in POOR condition as if it was picked up from trash....

It is to bring in to your notice that we have purchased an item from shoppers stop, in which they have charged us with more than the MRP.
So, kindly seek into the matter or we can bring this information to consumer court as well.
Regards
Ankur Abrol
[protected]...

Hi,

I am Manvi kapoor from noida. Today i went to gaur city mall and I bought 4 shades of Lakmé matte melt liquid lip colour from ShoppersStop and when I came back home I opened it the bottle it was empty I guess there will be only2-3 drops like it’s only 3-4 time use lipstick and I got shocked first I thought it’s only one but 4 of them was empty.
I have registered complaint on Lakmé they didn’t helped me then...

Ordered a dress on April 25, 2021, still not received item and refund after two months. Sent multiple email to Customer Care, but they don't have an answer on either delivery or refund....

I had ordered T-shirts from ShoppersStop on 19th may under order number :[protected] the same was shipped against AWB No :- [protected]. Current status for the same is showing shipment RTO lock and place is showing Mumbai. Please advice what does this mean and when will i get the courier....

I had purchased 4 items today with 2 separate bill . In the above bill I had purchased a legenga where an alteration is required and when asked the sales person told me the alteration would be done today itself.When we went to the counter the supervisor Biswajeet Bonia was there and when I told him about the alteration he asked me to wait as the tailor was not there.Aftersometime when the tailor had come he told that it cannot be done today...I...