[Resolved]  Shoppingoutlet.in — Discrepancy in item received

Address:	600042
Website:	shoppingoutlet.in

Order id: #40074946
Date added: 21/11/2016 payment method: payumoney checkout
Shipping method: shipping charges

I have ordered for 02 in number samsung battery chargers vide above order number. But i received only 01 charger in place of 02 nos through bludart courier. Upon contacting the merchant over the customer care no: +91 [protected] and through e-mail there are no proper response available from this merchant. Each time i call the merchant they repeat the same answer as the shipment was made for 02nos. If they shipped 02 chargers then how i receive only 01 item instead of 02. The bluedart courier guy called me 01day before and he was argumental while seeking clarifications on the delivery address. But the item was not delivered on the same day but it was delivered only the next day. It is strange that this merchant is not believing the customer when i pay in advance for the items i order. The amount of trust i have towards an unknown merchant is not reciprocated in the same manner to the customer when he is making a claim for missing item. He even asked for the photographs and i have e-mailed those photographs. Now the merchant is not attending my call. I would request a suitable response from this merchant. Else i am ready to return the item and take the refund of my payment.