Shriram General Insurance — vehicle insurance hard copy not received

I have done insurance from sriramm two months before through online but still hard copy not received. I raise this concern over customer care but still no response. There is no responsibity from sriram to call for understanding. Customer care is also pathetic... Really hopeless condition...

Policy no 101026/31/19/008608

Regards
Jitesh agrawal
[protected]