[Resolved]  Sistema Shyam Teleservices (MTS) — Money asked after disconnecting the data connection

Address:

Thiruvananthapuram, Kerala

I have called customer care and disconnected MTS due to network is very slow. As per customer care i have paid the last bill online. And never used the data card. But after 2 -3 months they waited till reaching the credit limit & said i should pay 2 months bill for zero usage. They sent a notice warning me to pay it or else they will move legally. What should i do? Customer care did not told me that i should go to there office & cancel it. Why should i pay extra money? Is this the right way? This is really cheating the customers. They have called me & mentioned that if its zero usage & have disconnected i should not pay the bill. Same time i am getting information that i should pay bill. This is really embarrassing about the systems they follow & cheating the clients. I really wish to raise against this. So i request help from all. Thanks