Siti Cable — Cable subscriber login issue

When i am trying to login Error! -1005 show - Due to pending reconciliation issues between LCO’s and customers, access to our website and app has been restricted which will be available once the said issues are resolved. Till such time kindly contact your Local Cable Operator for your queries and payment.
what should i do, please help me for login, i am suffer for las one & half year.

My VC No. is [protected] & my STB No. is 1577BEU46KO77294

my mob no. is [protected]
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    Siti Cable Phone
    +91 33 4002 5000
    +91 120 452 6700
    +91 80 6001 9945
    Siti Cable Address
    Building No: FC 9, Gate No -3, Sector 16 A, First Floor, Film City, Noida, Uttar Pradesh, India - 201301
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