Siti Cable — my account deactivated

Address:

521301

Sir,
This is sudheer i recharged siti cable channels package on[protected] through your mysiti app, on that day channels came after activated, by the next day on[protected] channels didn't came, it's showing your account is deactived kindly recharge your account (Card no : [protected]-9). When i asked lco he is telling should i told u to rechrage in online, not responding properly. I already give complaint 3 time till now about this issue, they are telling we will solve within 24 hours but not solving, not responding in head office of gudivada also.
Vc no : [protected]
Transaction id :[protected]
Complaint no : 5508891
Gudiwada sitcable office -521301