Siti Cable — not getting cable

Address:

Bangalore, Karnataka, 560086

From past 15days i am not able to get cable. I paid online though my bank rs.179.60 to sitinetwork which my cable operator did not like since i had made direct payment and earlier he was taking money and would charge rs.600 for the same service where i was not getting even the channels. It seems i made a mistake because after that my cable operator has cut my cable tv i don't get to see any tv. I am calling customer service from past 15days the answer i get is call your cable operator. Now should i pay my cable operator the money again or pay him rs. 600 for the same service.

My card no is[protected]. Is this the service you are providing and is this the way you should treat your customers.

I am really frustrated by your service. On one hand customer service is not attending to my requests on other hand cable tv person is harassing me.
Please let me know what should i do