Siti Cable — poor service and arrogant response by the siti cable poranki staff

Address:

Poranki, Vijayawada, Krishna, Andhra Pradesh

Siticable, poranki provides poor service to the consumers. Doesn't respond to complaints regarding service. They follow their own rules. If questioned, gives a very arrogant response. They give their packages and we have to select from that only. We can't have our choice of channels. And adds that they don't have anyone above them to complain. That's why i am complaining here. I have the call records for proof.

In the month of february, 2019, i called for package selection from the first week and no one turned out. Atlast on 25th, feb.2019, they came to collect bill. I paid for full package, hd. But i didn't get the service till 1st of march. Yet no response for calls. Again on 10th of march, they came for bill. I was asking for service for the payment in feb, and there comes the arrogant answer that it's for feb, though i didn't have relay in feb. I was upset, thought to disconnect and didn't pay. They stopped the service from 10th, march, not even free channels. As i called on 2nd, april, 2019, they say i have to pay for march free channels. And arrogantly asking 'what are you doing from 10th, march. If you want service, pay the amount for this month + previous month free channels. And it's your husband who selected the channels and who are you to argue all this'. I am the one who called them for connection, the one who pay them. And they say 'who are you?'.