Siti Cable — recharge not done by cable operator

Address:

215, MUNICIPAL SUPER MARKET, SODEPUR, NORTH 24 PARGANAS, Kolkata, West Bengal, 700110

I am smriti mazumder from sodepur. My set top box card number is [protected], vsc number is - [protected], stb number is - 1708t[protected]. My cable connection is super satellite network pvt ltd sodepur super market, shop number 215. My cable operator collects subscription in advance but doesn't recharge it in due time from his portal.in the month of june he had collected subscription on 06/06/2019 but he recharged it on 28/06/2019.in the month of july he collected subscription on 12/07/2019 but didn't recharge it within 30/07/2019 which he should have done sincerely. As a result there had been a deactivation for half an hour which is very disappointing & annoying. This kind of interaption of the service isn't acceptable at any cost whether payment status as per subscription card given by the cable operator is up to the mark & his signature is on the card is present there. I am requesting you to give a serious eye over this matter to avoid unnecessary disputes. I hope the matter will be duely sorted out. Thanking you.