Siti Cable — recharge not possible due to non-working of website and app

Address:

Alwar, Rajasthan, 301019

Dear sir

Since more than a month my cable is off because recharge is not possible due to non-working of website and app and i have already mentioned in the mails to siti cable.

The lco is not supporting and instead he told me to get my concern resolved online only. He even asked me to pay for the month feb-mar'19 which i already paid through siti website, yet he was considering it as due.

In response to my mail dated 19th apr'19, i received a call from siti cable executive on 22nd apr'19.
He assured me that he will send the lco and that he cannot charge money which has been paid online.

But, no one appeared till date.