[Resolved] Skoda India — Engine complaint for my Skoda Loura | |
From,
Firos k.s
S/o Shamsudheen
Karappam veettil House
P.O Mannuthy
Thottapadi
Mob : [protected]
To,
Manager
Skoda Auto India Private LTD
Sub: Engine complaint for my Skoda Loura KL11 AC 4406 at Calicut pinnacle Skoda.
I am proud to inform you that I am a part of the Skoda family after buying Skoda Laura which was indeed a dream come true for me after years of Striving for it. And my car no is KL11 AC 4406 .
I must say I have had a fantastic Experience till now with the car but lately I have had car break down and it’s just travelled 93000 km and for your surprise I had just serviced my car at 92000 KM. But my car service history was perfect and I do service my car in authorized service centers only but still I am surprised that an international company like Skoda having engine troubles before it reach 1 lakhs km, the crank shaft was broken and it cause to make hole in engine and the estimate quote I received from the service center was 2.5 lakhs which is so hard for me to pay at the moment as I just done my service spending 40000RS In 92000 Km.I have Innova which is used 2.3 lakhs km and Toyota quails which is used 1.8 Km Which I never had engine trouble, comparing these two cars the maintenance cost for Skoda is very high and lasting of engine Is unsatisfied.
I am requesting you to look in to this matter and provide a favorable response on this issue considering the total KM Of the car I used and my service History. Expecting your usual co-operation and understating on this issue.
Expecting favorable and responsible solution on this case.
Thanking you,
By
Firos k.s
Mobile number : [protected]
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Complaint marked as Resolved
Skoda India customer support has been notified about the posted complaint. Verified Support Jun 22, 2015 Skoda India Customer Care's response Dear Firos, we have noted your concern and will have our service representatives connect with you urgently. Regards, SKODA India
Verified Support Nov 19, 2015 Skoda India Customer Care's response Dear Firos, our service team have assessed your concerns and has extended relevant support to you. Regards, SKODA India.
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