Skoda India — skoda octavia manufacturing defect

Address:	Ahmedabad, Gujarat, 382405
Website:	www.scoda-auto.co.in

To,
the manager
customer care department
scoda india ltd,
sub: my scoda octavia car no. Gj27aa 8190
chasis no.Tmbbjane7ea006122,
engine no.Crvo15709
date of reg.-21/05/2014
dt.22/02/2018
dear sir,
sinse last 12 years i am using scoda car .First one is scoda fabia, scoda laura,
scoda octavia is now on working till date. I am recomded best review for scoda car
in my group and friend circle they also bought scoda fabia, scoda repid and scoda
octavia.

Our group bought scoda car due to my best review .
Nischal nitin vora scoda fabia gj-01-kb-9712
nischal nitin vora scoda octavia gj-27-aa-9712
nitin ratilal vora scoda repid gj-27-k-9712
hardik sumanbhai patel scoda repid gj-27-k-4419
i am always satisfy with scoda car but from last 3 years i am very disturb
due to my scoda octavia car.
I am telling you my history what happened with me, first in 2015 my ac colling coil
is not working, go to service station they replaced cooling coil within 6 to 7 working
days free charge .
After that my car is always in technical problem.
Then change the battery 2 times in last 3.5 years. Then also again repeat problem
in ac cooling . Then they change air condit and drier insert with mo within 15 working days. After that there is esc error on my screen.
But i am not satisfy from technical person who handle the my car.
After that too much noise in my car then your technical team replace
the fly wheel 2 times . I am not understand why they replace new parts two times.
After that they said this noise is from water pump so they are changed what they guess problem in water pump.
I am surprising because they cant understand the problem of car noise from last 6 to 7 months every time they said problem is solved but problem is always as it is .They are trying to ignore the fault .
After they change clutch plate and pressure plate without any confirmation, i am paying amount 21223.00 on date[protected] for that problem and also they told me for early service i am also ready for that then they change break pad before 8 days also paying rs.17707.00 on date[protected]
after that my brother is coming from usa . I am giving this car with driver to my brother for some urgent work in surat on dt.[protected].
There is also some noise in car so we take the car to service station at surat.
Now they told that startor motor of my car is dameged.
And they have no parts which one is required in my car.
They give me time for 7 working days.
Now in surat i am helpless and my brother also suffering he will not attend the important meeting due to not helping from scoda service station and not arrange any
other car.
I am lost my pations so i am writing complain.
In ahmedabad torque service station security guard and gate keeper also know
about my car problem now they also open the door for my 8190 car without any entry.
I am always cooperate but now i understand that they cant solve manufacturing defect .
But from last 6 months my car is always in company service station for technical and manufacturing defect problem one by one .
Now i am totally mantaly depressed from torque automotive and their technical team due to my scoda octavia car manufacturing defect. They cant solve and they cant said about manujfacturing problem.
I am too much suffering and also paying money too much for maintanance.
Please check my car history and give me new car due to manufacturing problem
for the car no.Gj-27-aa-8190 scoda octavia.
Now i don’t wont to drive this car which have manufacturing fault and safety issue.
So please replace my octavia car.
Thanks and waiting for your positive action.
Regards,
pravinbhai d.Patel
[protected]