Snapdeal.com — 404 error - tracking status not updated since atleast last 4days

Address:Chennai, Tamil Nadu

404 error - tracking status not updated since atleast last 4days. Its making me painful, since i need to be present at my home since you deliver the goods and you say about 10-11 days and is very long also i am able to see where is my goods are lying at present and when it will be delivered. you say it will be delivered with 11 days, this means i need to present at my home for these 11 days as like house arrest. really very bad experience. even from the customer care through telephone is helpless. the status not updated since atleast last 4 days. i don't know, where is my goods are lying at present since last 4 days. and no updates also. when i click on [ Track Dispatch Now ] link in the URL: https://www.snapdeal.com/orderSummary?order=[protected]&code=b0e7a8274acc900ff4139b37c8589fff I am taking to mahindra website and throws 404 error. (http://115.112.53.169/DNTS/TrackUpdateStatus.aspx[protected] this is the link present in your website. seems tobe bug.) Moreover, i don't know where is my googds is lying at present. if you could update me it will be helpful, because your are taking very long time to give delivery of goods and i need to be present always for these days at my home. this is really painful and if you could keep update the status and i will be knowing when to be available at my home. refer attached screenshot even not able send email or raise any complaints through website and is showing error, complaint not created...
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Dear mkannanmsc,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi mkannanmsc,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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