[Resolved]  Snapdeal.com — Account blocked

Address:New Delhi, Delhi, 110020
Website:snapdeal.com

Hello sir, i am bharat singla, and i am using freecharge. In December 2016, freecharge blocked my account due to unreasonable reasons. and now they not unblocking my account. they seized my money also. and because of this. i am not able to use my snapdeal account and i have 12000 rs snapdeal voucher which is linked with that account . it is a fraud done by freechage and snapdeal, i request them many times that please unblock my account but they not unblocking my account. they cheated me. It is my account on freecharge. if they found suspicious activity on my account then they tell me through e-mail. i am ready to give them any identity proof whatever they want. i am ready to give affidavit for my identity declaration . but they saying same thing that we will not unblock your account. i Just want my snapdeal account unblocked, this fraud is done by freecharge and snapdeal with many customers. so now through https://www.consumercomplaints.in i am registering my complaint against them if they not unblock my account before 20th jan 2017, then i will file a court case against them. and this is my strict warning to them. i hope consumercomplaint.in helps me. and solve my problem.
THank you !!
Snapdeal i.d :- [protected]@gmail.com
Mob. no:- [protected]
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Mar 9, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2017
Snapdeal.com Customer Care's response
Dear Bharatsingla,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal
Jan 21, 2017
Updated by Bharatsingla
Till now no response.
Verified Support
Feb 06, 2017
Snapdeal.com Customer Care's response
Dear Bharatsingla,
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal
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