[Resolved]  Snapdeal.com — Canceled the order but no refund yet

Website:www.snapdeal.com

Order id: [protected]

Placed a order with 3 items one of them being a nokia mobile phone.. Cancelled the nokia phone immediately after placing the order.. Its been more than 4 days but no refund yet, but the order page shows refund successful.. Faced the same kind of issue 3 months back.. Had to go through hell to get back the amount.. My sincere apologies to snapdeal for shopping in your website again, please refund my money..
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Jan 1, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2016
Snapdeal.com Customer Care's response
Dear vinsh88,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Comments

This item not work properly & not origional
Snapdeal.com Customer Care's response, Nov 29, 2016
Verified Support
Dear Vikram Akanksha Tiwari,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
My number [protected] order number [protected] I want to change my delivery address vrindavan garden sahibabad to talab chawk mandawali near nirman bihar metro and my ordere mobile number is[protected] additional black outdoor shoes size
Snapdeal.com Customer Care's response, Nov 29, 2016
Verified Support
Dear gudduDLH,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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