[Resolved] Snapdeal.com — Defective product delivered and accepting return | |||||
I bought a mobile phone micromax gc 313 which is dual sim cdma+sim from snapdeal.com via order id: [protected]. This phone does not support any kind of otp from any shopping website or any bank portal. But when i put my sim to another mobile phone, my sim is able to receive otp and other promotional messages as well. So, i lodged a product return request to snapdeal.com via reference number: 23786078 dated 18 may 2016. I also reported above mentioned defect to micromax customer care website via reference no. Ser[protected] dated 19 may 2016 and those people told me over the phone call that they cant resolve this problem. Now snapdeal is denying to return the product. I bought this phone as a backup phone because my old backup phone was broken and i don`t have time to get that repaired. My iphone does not support cdma sim otherwise i ll never buy such a cheap phone. I don`t know why snapdeal is selling online such a long time. They are not trust-able any more. Now i want to return this product micromax gc 313 to snapdeal. Was this information helpful? | |||||
May 25, 2016 Complaint marked as Resolved Thanks My Complaint has been resolved through Twitter Snapdeal.com customer support has been notified about the posted complaint. | |||||
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