[Resolved]  Snapdeal.com — Didn't, get my refund

Aug 11, 2016

Updated by Dinash1234 My email id is [protected]@gmail.com i oredred a screen for projector order id is [protected] it was delivered to me on 10th of august and when i open that i found i was having only one hook for hangle but in pic shows two then i go to there site and request for refund when the site apears and say u have to courier us item back firdt i said its too difficult to me because i don, nt have any knoledge ofcourier item so i request them to pickup but they say no u have to courier i said ok then i said can i courier it with india post then they cut the call i tried much to contact with snapdeal executime but sometime it disconnect by itself and i charged almost rs50 to calling them then i try to post online i give them everything order id email is product name but never get call or any replys i only want to ask them that can i send it with india speed post this item to u

Aug 12, 2016

Updated by Dinash1234 , i want to know u that i ordered 2 items from diffrent id, s first order is of shoes Rs 397 Suborder Id: [protected] that is ordered by my {saurabhirani[protected]@gmail.com} this id and 2nd is screen of projector 4by4 size ki ordered through {[protected]@gmail.com} id }

1st order id {[protected]} shoes problem was diffrent colour send me ordered black given blue and i returned it to snapdeal it has been picked up on 10th of august 4-5 pm and today is is friday 12th of august but i did, nt get my refund of Rs397 i continusly messaging sndpl by fb more than 1000 thousand times messaging posting but did, nt get help ok so let me come on 2nd order

2nd order id { [protected]} is of screen of projector when it delivered to me i opened it and see it was having only 1 hangles { hooks} but i seen in pic that it have 2 hangles so i returned request on snapdeal page says u have to return it by ur self i call them but unavailble to but after posting them msg they call me they said u have to courier it by ur self i said ok but can i ship it through speed post {india post} when i asked them they disconnect my call and never call back to me

so sir i request u to give my refund of Rs 397 of shoes and plz tell me can i ship my 2nd ordered through speed post {india post}

sir i am waiting for ur reply hope u reply me plz sir help me i[censored] want call me u can call on [protected] plz plz plz help me