[Resolved] Snapdeal.com — elica chimney

avadhesh18

from Mumbai, Maharashtra

Address:	Nagpur, Maharashtra, 440015
Website:	snapdeal.com

I have bought a elica chimney from snapdeal which delivered at 1st nov 2017. After this i contacted to elica for installation support but no one came to installed neither any confirmation call so initiated return within 7 days period. But till date nither snapdel return item not called to resolve issue.in snapdeal anyone can not talk to directly customer care executive. One month passed, snapdeal is not returned item. Very worst ever experience for online purchase in snapdeal. Kindly take back your item and return my money.

Was this information helpful?

No (0)

Yes (0)

Jan 9, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2017

Snapdeal.com Customer Care's response Dear Avadhesh18,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [protected]@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Dec 05, 2017

Updated by avadhesh18 Still did not solved my issue.Everything you are asked I have already sent before but action till now.Why you did not calling directly or giving customer support contact number

Avadhesh Tiwari
Order id- [protected]
return request ticket ID[protected]
contact no- [protected]

Dec 07, 2017

Updated by avadhesh18 Snapdeal is dynied to return product while I initiated return with in 7 days. Kindly suggest how I can take legal action Against them