Snapdeal.com — My refund amount is not deposited in my bank account..

Dear Sir, I have facing problem from last month. I have purchased 419Rs USB Speaker. They send faulty Speaker. I returned my product last month but until could not receive any Replaced Product or My Refund. I talk to customer care, they told that all amount will be refund in my bank account. One month is over I have nothing. I think Snapdeal Refund Policy is Fake. Now they are not responding me. My order no. is [protected]. Please send me procedure, how to file a case against SnapDeal.com, This is fake site. Order No- [protected] rss.[protected]@gmail.com
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Dear rsss.4u,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear rsss.4u,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team
Refund Issue - I had ordered Micromax 50C3600 FHD / 50C7550 FHD 127 cm (50) Full HD LED through Snapdeal and i received a damaged product which i have already returned on 3rd March. After 2 days i got a email stating that we are refund the AMT plz provide the bank details which has been updated on 7th March. its been more than 10 days i have no received the money back to my account. when ever i call the customer care they will say we will resolve the issue in 24 hrs which is not happening. i am really frustrated with the service offered by snapdeal.

Order ID: [protected]

Reference number: 20176488

Suhas G M
[protected]

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