[Resolved]  Snapdeal.com — Need my compensation

Address:Kozhikode, Kerala, 673010
Website:www.snapdeal.com

Product:
Zyaden Silver Round Spectacle Frame FR212. Order id: [protected]
sir,
I received this spectacle on time, and after unboxing i found a bend on the temples of frame and i didnt took it as seroius as usuall(iam buying the same product for 2nd time as the first product was tottaly defective). Atfer that i went to "eye wear shop" to get my lens with approciate power suggested by the doctor. After that i went to home and within a short period of time, i was affected by "severe headache" and my whole day had wasted on this headache.the next day i went to hospital for reporting the above problem and the doctor checked my spectales and told me that you should totally change the spectales to recover from headache and she also added that it is due to #BEND IN THE TEMPLES OF SPECTACLES. and i placed the request for refund and its underprocessing on snapdeal. But as i bought a new LENS for this frame which was totally waste for me
so, the rate of lens is rs350. So i request you provide me the rs350 as compensation along with the return of the product.
You can add 350rs to my freecharge account

My email id : [protected]@gmail.com
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Feb 3, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2016
Snapdeal.com Customer Care's response
Dear Hadi M Shamsudeen,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Dec 31, 2016
Updated by Hadi M Shamsudeen
Hello, okay you did the refund of product but i didn't get my compensation which i asked and explained the reason for compensation in above complaint
Any how i need rs350 as compensation which i paid for buying a new set of lens
Verified Support
Jan 03, 2017
Snapdeal.com Customer Care's response
Dear Hadi M Shamsudeen,

Our team got in touch with you and informed you that refund has been processed from our end.

Regards,
Team Snapdeal
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