[Resolved] Snapdeal.com — not received coupon after 20 days of delivery of products | |||
i buy karbonn android one spark v mobile phone from snapdeal.com having offer of worth rs 2000 coupons, freecharge recharge worth rs200 and unlimited free software upgrades. Order no [protected]. till date i never received any above said coupons. after contacting snapdeal customercare the register complaint and said u will recived it with 48 hrs complaint no or request no of snapdeal.com 11068008, 11218542. it is so much irritating me. i am wait for the coupons and want to buy other product. i think now i never shop from snapdeal and never ask to other people to do shopping through snapdeal.com who see is post plz dont buy from snapdeal, poor customer care service. thanks regards birinder singh [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Suresha,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
1) Register a suo motu case again Snapdeal considering the large number of complaints by customers.
2) Arrest Snapdeal CEO Kunal Bahl and freeze his bank accounts. Also freeze Snapdeal bank accounts.
3) Ban Snapdeal from accepting new orders until over due orders are delivered.
4) Cancel trade license of Snapdeal for cheating the public.
Suresha B.
Bangalore