Snapdeal.com — Not taking return of a wrong saree they sent. | |||
I ordered a Sanju Red Net Brasso Saree from Snapdeal with Order ID [protected]. I ordered the product by cash on delivery procedure. On 06.08.2014 I got my saree. But after opening the saree I found that it was totally wrong which I actually ordered. I complained it to Snapdeal. They sent me an email and informed me to return the product by BLUEDART COURIER. On the next day I went to the Bluedart Courier and gave the information which I have got from Snapdeal. They said that they did not get any mail from Snapdeal and the courier officials also told that they will not be able to pick up the product untill Snapdeal team sends them a mail from their side. It is so embarrassing that I went to the Courier office showing the print out copy of the mail which I Have got from Snapdeal team and they refuse to receive the product cause of your (Snapdeal) fault. Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
This is the most horrible incident which I faced courtesy of Snapdeal.com. I am a very important customer of Snapdeal. I have bought many more things from Snapdeal. But this time when I bought the SANJU RED NET BRASSO SAREE from Snapdeal, I am totally cheated by them. I made a complaint on https://www.consumercomplaints.in on 9.08.2014. But till my problem remains unsolved. I got call two times from Snapdeal into my phno and they agreed with me regarding the problem and they assured me that the problem will be solved within 48 hours. But all the time expires. I did not get any call from Bluedart officials.
So, this is probably the most ridiculous and repellent incident I have ever realized.
So, this is probably the most ridiculous and repellent incident I have ever realized.
Now I am seriously thinking about the snapdeal.com. They are the cheater.
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team