[Resolved] Snapdeal.com — Product has not delivered

bishnupadadas

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700030
Website:	www.snapdeal.com

I placed an order (order id: [protected]) on 15/10/2016. deadline for delivery was 25/10/2016. from 24/10/2016 i was continously following up with snapdeal customer service representative every time they gave me the assurance that it will be delivered on that same day. yesterday i talk to their supervisor mr. manish. he confirmed me that it will be delivered by 24 hrs, that mean by today. still it is not delivered, so i talked to bluedart customer service representative, they told me that it will be delivered on friday. today i talked to mr. rajib he has also promised the same. it seems snapdeal actually wants to confuse their customers. if i don't get the product it will be no use for me. i think my big mistake was to make the payment. if it was on cod then snapdeal show interest to it. i'm very disappointed & will not go back to snapdeal again

Was this information helpful?

No (0)

Yes (0)

Nov 28, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2016

Snapdeal.com Customer Care's response Dear bishnupadadas,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear bishnupadadas,
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal