Snapdeal.com — Product return and not courier charges pay

Address:713213
Website:google

Your item cannot be picked up as your address lies outside our serviceable area. Please send it to our warehouse (address mentioned below) via any national courier. We apologise for the inconvenience caused.

Once we receive your item, we will process it through our quality team and credit Rs. 602.0 to your FreeCharge Account within 4 days. We will also refund the courier charges in your FreeCharge Account.

I sent to product to company, I self courier charge Rs.80.00 but company not refund my courier charges. so asked - why? company pay only product Rs.602.00
+1 photos
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,
(chakrabortys107)

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
Dear Customer(chakrabortys107),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information