Snapdeal.com — Refund has not received Yet

Address:

New Delhi, Delhi

I made payment on Snapdeal website on 19 March 2015 worth Rs. 155/- and the transaction id was CCACC1AOU611. since the transaction was failed at the time of payment so i choose the RETRY PAYMENT option as shown on screen and i completed the transaction with transaction id CCACC1AOV141 and My order was placed. But when i checked Mobikwik wallet statement there was deduction of Rs. 155/- for two times. I raised complaint to mobikwik and Snapdeal both. but none of these two cheaters refunded my money. i contacted mobikwik they replied me that transaction has been completed and payment has been released to SNapdeal so they can not refund it. But when i contacted snapdeal they asked me to go to Mobikwik customer care, so i shooted a mail to both of customer care in a single mail. after few days Snapdeal customer care called me to send screenshot of Mobikwik wallet statement. i shared the screenshot of My Mobikwik statement for last 2 months to the date of call recieved. since then i never received my refund. I also sent a mail to snapdeal reminding them that i have shared the screenshot as discussed over phone call on 1 May 2015. I also send a reminder to snapdeal on 27 June 2015, but All in vain. Mobikwik and Snapdeal are cheater No. 1 at this time in Online shopping area.