[Resolved] Snapdeal.com — selling duplicate and fake product

shubhsam786

from Delhi, Delhi

Address:

II-203, second lessor, ecological village, old nagar das road II, Andheri East, Mumbai, Mumbai City, Maharashtra

Dear team,
I have ordered fastrack 3089sl05kj leather analog men's watch through snapdeal.com on 10th august 2019.
I got delivery of my order on 23rd august 2019,
When i open my package i found that the item was diffrent from original brand and duplicate product.
Also product is damaged. This is a fraudulent activity done by snapdeal with their customer and they cheat their customers. The online shoping site snapdeal.com was selling duplicate and fake product to the customer. This is very serious concern. Kindly look into the matter and do the needful.

Thanks and regards,
Kumar shubham
[protected]

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Sep 27, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2019

Snapdeal.com Customer Care's response Hi Shubhsam,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal